I was sent a text saying my bench was delivered. It was not . Took a few days before I could talk to someone. They were very nice and cleared up the issue however I still get text asking to review my bench and yet I still don’t have it. Received my bench and am so happy with it. Best quality and design. Would recommend to anyone who wants a bench that will last a lifetime. Can’t say enough nice things about the bench. Thank you for mss as king such a quality product.
Hi Susan. We use an automated system that emails (never texts) customers for a review after the product typically arrives. We apologize that this email was sent to you in advance of your pre-ordered bench arriving. We hope you are enjoying the bench, despite the inconvenience of receiving the review request!