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Frequently Asked Questions
Due to the weight and size of our products, we discourage returns. Please reach out to our team with any questions prior to purchase to make sure you are ordering the product you intend. If you do find the need to return a product that is free of defects (due to size, color, materials, etc.), you are responsible for costs of return shipping. Returns can only be accepted in undamaged boxes, in complete original packing to prevent breakage in reshipping. Your refund will be issued once received and back in inventory; Contact Weston at firstname.lastname@example.org to process a return.
We warranty all of our products to be free of defect at the time of purchase and 60 days after. If there are any defects in the product, contact us as soon as possible with the details. We will send out any replacement parts at no cost to the customer.